The MSP Standard of Care

Is there an MSP standard of care? Standards of care exist in other professions like medical, legal, etc. But, do they exist in the managed services profession? 
In today's episode, we will examine the concept of the MSP standard of care, when it would apply, and address ways MSPs can articulate what their standard of care is so clients are aware and educated.
MSP Zone Guest: Rob Scott, Scott & Scott LLP

Are you better off with or without an MSP?

Are you better off with an MSP or without an MSP? That is today's question. We ask the question in order to realign the discussion of outsourcing IT management in light of recent attacks on MSPs in the past 24 months. 
 

OFAC Guidance on Ransomware Payments

The US Treasury Department's Office of Foreign Assets Control recently issued and advisory bulletin on the potential sanctions risks of making ransomware payments. Payments to certain individuals, organizations, and even regions, may trigger a US sanction against you, possibly exposing you to further criminal and civil action. 
Today's episode discusses ways MSPs can approach ransomware (both internally and on behalf of clients) and we offer specific ways you can protect your MSP practice. 
Episode Highlights: 
What is the legal exposure of making a ransomware payment?
What steps can your MSP practice take to help protect clients from being a victim to a ransomware attack? 
Contractual changes you can implement today to deal with ransomware in general
 
MSP Zone Guest: Rob Scott, Scott & Scott, LLP

Remote Work is Generating New Managed Services Opportunities

COVID-19 has been disruptive for many businesses, including some MSPs. Some businesses, however, have reacted better than others to the global pandemic; this also includes MSPs. Backup software company Altaro conducted a study of MSPs asking them a variety of questions about the economy, the state of managed services, and the future. Here are some of the highlights of our discussion with David and Stephen, the co-founders of Altaro.