How Can MSPs Avoid Unnecessary Compliance?

Many MSPs are so tightly fused with their clients' business and technology needs that it can difficult to separate the two. This is understandable given the high level of trust clients place in their MSPs. But, there is a difference between relying on your MSP to assist you with your compliance needs and transferring your compliance obligations to your MSP. Summary:
MSP vs Client Compliance
Some things you can't transfer
Consulting vs involvement

Is a Single Pane of Glass over for MSPs?

Much has been made of the "single pane of glass" functionality of the major MSP platform companies. A single place from which the MSP can perform much of their work. And yet, as MSPs continue to have more options when it comes to MSP tools, is the single pane of glass concept ending? Highlights:
Big Vendors Have More Risk of "non-performance" from their security tools
MSPs are Starting to Hold MSP Platforms Accountable for their Security Performance
MSPs are taking a more "best of breed" approach to their toolsets

When Security Vendors Get it Wrong

MSPs often outsource SOC, SIEM, and other security-related services to their vendors, including some of the larger MSP platform companies. But, what happens when those vendors miss something? Does the MSP have any liability to the client? What can the MSP do to protect themselves? Highlights: Do MSPs need security SLAs from their vendors? What do MSP platform company contracts say? Public Policy issues with limitation of liability clausesMSP Zone Guest: Rob Scott, Scott & Scott LLP

Advice for MSPs Going Through MSP Verify

Are you considering the MSP Verify certification? If so, here are some practice insights into how you should approach the process and how to maximize the value. Highlights:
Why did you choose to go through the MSP Verify?
How are managed services clients responding to your certification?
What advice would you give to MSPs considering MSP Verify?
MSP Zone Guest: Karl Springer, Sagiss

MSP Platform Space is Heating Up Again

Most of our attention has been on the big 4 MSP platforms. But, are we ignoring the growing army of MSP RMM, ticketing, and point solution tools being developed on a regular basis? The big 4 might want to pay attention to this.

The Importance of the Small MSP

MSPs don't get a lot of attention, don't have many articles written about that, and yet perform a critical role in our global economy that cannot be overlooked. It's time we pay attention to the small MSP! 

Path of Future MSP Regulation

For 21 years, I've been anticipating a day when MSPs are recognized as the indispensable guardians of data privacy and security that they are. With that recognition comes responsibility, and responsibility will continue to arrive in the form of government regulation of MSPs in a particular way.

Can Managed Services Clients Impact Your Compliance?

Can a managed services customer impact your ability to be compliant? An interesting question, and one that is on the minds of many MSPs. The question can be expanded also to include whether clients can add risk to the MSP. 

Cyber Insurance Claims - What you need to know

Cyber insurance claims are becoming a part of everyday life, both for MSPs and customers. There are, however, some best practices you can adopt to make your managed services practice a little easier when it comes to understanding cybersecurity insurance policies, how they work, and what do to when you may have a claim.