As MSPAlliance celebrates 20 years serving the MSP profession, we thought it would be helpful (especially for the newer members) to hear about some of the ways the MSPAlliance has helped lead this industry. Many of the activities we engage in are not public nor are they "press release" material. Nevertheless, the actions of the MSPAlliance have always attempted to help everyday MSPs improve themselves, and their clients. 

Program Highlights: 

  • California Anti-spyware legislation
  • Developing MSP cybersecurity and operations framework
  • Improve the understanding of managed services within the US banking community
  • GDPR
  • MSP regulation

Several notable insurance companies have publicly stepped back from insuring MSPs. What does this mean for the managed services profession and how can insurance companies better understand MSPs and their critical role in protecting against cyber attacks? 

Program Highlights:

  • Are insurance companies really taking losses from MSPs or "other" types of IT provider?
  • Are end-user organizations better with MSPs or without MSPs?
  • How can insurance companies better assess MSP (and end-user) risk to arrive at more accurate premiums?

Adoption of month-to-month managed services agreements may be on the rise, but what will this do to MSP valuations? The answer may surprise you. Monthly a multi-year agreements have their place in the managed services sales tool kit. How they are used should depend on your sales and service objectives. Multi-year agreements, however should not be used solely for the purposes of increasing the value of your MSP business. 

Work from home may be the new normal, but "Bring Your Own Security" should not be. While most organizations have been struggling with the pandemic, including the establishment of work from home policies, many of these employees are left without any guidance or tools needed to protect them from cyber attack. 

MSP Zone Guest: Corey Munson, vice president of PC Matic

Data is everything in the MSP community. The type of data you manage can dictate how much risk you take on, how you sell, and ultimately, how you price your managed services. Do you know the type of data you are managing and are you prepared to protect it?


MSP Zone Guest: Eran Farajun, executive vice president of Asigra

Most MSPs use at least 1 public cloud to deliver their managed services. Increase security, flexibility, and scalability are all features driving more MSPs into the public cloud. But, dealing with public cloud vendors is not without risk. Public cloud agreements can contain many provisions leaving MSPs holding most of the risk. How can you protect yourself against these one-sided public cloud agreements? 

 

MSP Zone Guest: Rob Scott, Scott & Scott LLP

 

MSP registration is here. The State of Louisiana has passed a law, the first of its kind, dealing with mandatory MSP registration. What does this law mean for MSPs and what should you do to prepare for what comes next? 

Program Highlights: 

  • Overview of the law
  • Expansion of MSP registration to other states/countries
  • MSP registration for other industry verticals such as banking and healthcare
  • Future regulation of MSPs

MSP platform vendors have undergone a lot of change in the last few years. The same is true with their partner agreements. But, are these agreements too one-sided and do they put too much risk on the MSP? 

MSP Zone Guest: Rob Scott, partner at Scott & Scott LLP

Dealing with Ransomware is something every MSP faces, whether directly or on behalf of a client. MSPs must know what to expect, how to interact with ransomware organizations/individuals, and how to protect their clients.

MSP Zone Guests: Eran Farajun, executive vice president of Asigra, and Jason Kotler of Cypfer

Now that the global economy is re-awakening, our attention must turn to areas where MSPs can achieve success, and learn from the past to avoid areas which may not be ready for business as usual. It's time to rebalance your client portfolio. 

MSP Zone Guest: Eran Farajun, executive vice president of Asigra

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