The MSP Zone
2021-07
Episodes
Wednesday Jul 21, 2021
Wednesday Jul 21, 2021
To all of you bloggers out there with aspirations of becoming an "expert" in managed services and providing MSPs with advice on how to respond to the Kaseya ransomware attack, this podcast is for you!
Wednesday Jul 14, 2021
Wednesday Jul 14, 2021
An interview with Rob Scott about the legal, political, and business impact of the Kaseya ransomware attack.
Highlights:
Breach requirements for MSPs
Role of insurance
The sequence of steps taken by MSPs post-breach
Dealing with vendor contract limitations
Is this a gross negligence situation?
MSP Zone guest: Rob Scott
Friday Jul 09, 2021
Friday Jul 09, 2021
My random thoughts on the Kaseya breach and how the managed services profession will ultimately respond.
Highlights:
Don't Panic!
How will this impact the managed services profession?
MSPs
Customers
Vendors
Legislators
There will be an industry response
This event will change the nature of how we look at the roles and responsibilities within the managed services profession. It will also influence change in how we contract and insure the several parties within the managed services ecosystem
Wednesday Jul 07, 2021
Wednesday Jul 07, 2021
MSPs face many realities when it comes to the management of customer IT environments. Shadow IT is a reality amongst many corporate organizations and very little is known about it or how pervasive it really is. But, there are steps MSPs can take to bring shadow IT under control and manage it more effectively, on behalf of their managed services customers.
Highlights:
The biggest problems caused by Shadow IT
Securing your client’s environment when the perimeter no longer exists
SaaS management opportunities for MSPs?
Where does SaaS Management fit on the MSP maturity curve?
MSP Zone Guest: Derik Belair, Augmentt
Tuesday Jul 06, 2021
Tuesday Jul 06, 2021
Louisiana may have been the first State to pass an MSP law, but it certainly won't be the last. Four other states, including North Carolina, Pennsylvania, New York, and Texas, all have bills that deal with ransomware payments, and even some specifically mentioning MSPs.
Highlights:
NY Law - NY State Senate Bill S6806A (nysenate.gov)
NC Law - House Bill 813 (2021-2022 Session) - North Carolina General Assembly (ncleg.gov)
TX Law - TX HB3892 | 2021-2022 | 87th Legislature | LegiScan
PA Law - Bill Information - Senate Bill 726; Regular Session 2021-2022 - PA General Assembly (state.pa.us)
MSP Analysis