The MSP Zone

2021-07

Episodes

Wednesday Jul 21, 2021

To all of you bloggers out there with aspirations of becoming an "expert" in managed services and providing MSPs with advice on how to respond to the Kaseya ransomware attack, this podcast is for you!  

Wednesday Jul 14, 2021

An interview with Rob Scott about the legal, political, and business impact of the Kaseya ransomware attack. 
Highlights: 
Breach requirements for MSPs  
Role of insurance 
The sequence of steps taken by MSPs post-breach  
Dealing with vendor contract limitations  
Is this a gross negligence situation? 
MSP Zone guest: Rob Scott  

Friday Jul 09, 2021

My random thoughts on the Kaseya breach and how the managed services profession will ultimately respond. 
Highlights: 
Don't Panic! 
How will this impact the managed services profession? 
MSPs 
Customers 
Vendors 
Legislators 
There will be an industry response
This event will change the nature of how we look at the roles and responsibilities within the managed services profession. It will also influence change in how we contract and insure the several parties within the managed services ecosystem 

Wednesday Jul 07, 2021

MSPs face many realities when it comes to the management of customer IT environments. Shadow IT is a reality amongst many corporate organizations and very little is known about it or how pervasive it really is. But, there are steps MSPs can take to bring shadow IT under control and manage it more effectively, on behalf of their managed services customers.
Highlights:
The biggest problems caused by Shadow IT
Securing your client’s environment when the perimeter no longer exists
SaaS management opportunities for MSPs?
Where does SaaS Management fit on the MSP maturity curve?
MSP Zone Guest: Derik Belair, Augmentt 

Tuesday Jul 06, 2021

Louisiana may have been the first State to pass an MSP law, but it certainly won't be the last. Four other states, including North Carolina, Pennsylvania, New York, and Texas, all have bills that deal with ransomware payments, and even some specifically mentioning MSPs.  
Highlights: 
NY Law - NY State Senate Bill S6806A (nysenate.gov) 
NC Law - House Bill 813 (2021-2022 Session) - North Carolina General Assembly (ncleg.gov) 
TX Law - TX HB3892 | 2021-2022 | 87th Legislature | LegiScan 
PA Law - Bill Information - Senate Bill 726; Regular Session 2021-2022 - PA General Assembly (state.pa.us) 
MSP Analysis 

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