Are Managed Services Clients on a Collision Course with Vendors?

Recent cyberattacks involving vendor technologies could be creating more risk for managed services customers. Are these attacks setting clients on a collision course with technology vendors (not MSPs)? We will discuss on today's MSP Zone. 

• MSPs need to disclaim liability (in their customer contracts) for downstream vendors
• All systems are vulnerable. MSPs can’t indemnify them against all risks
• Make customers deal directly with vendors, allowing MSP to avoid taking on risk from the vendor
• SPLA vs EULA
• Is Microsoft the model to follow?

MSP Zone Guest: Rob Scott, Scott & Scott, LLP