September 28, 2020

Are MSPs Responsible for their Vendors?

MSPs are responsible for their own actions, but should they be responsible for the external service providers (i.e., vendors) they bring to their customers? This episode discusses this complicated question and makes the complex easy to understand.

Episode highlights:

  • Customers must be held liable for actions they take impacting their data privacy and security. 
  • Co-managed services doesn’t mean the MSP indemnifies the client against all scenarios
  • MSPs are not responsible for their vendors. If the client dealt directly with the vendor, the client would have their own risk to manage. 

MSP Zone Guest: Rob Scott, Scott & Scott LLP

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