MSP Service Catalogs in the Age of Cloud

How should your managed services catalog change, if at all, when delivering your offerings in the cloud? How can you use your updated services catalog to improve your sales and service delivery process, along with reduce your overall MSP risk?  

 

Highlights 

What is a service catalog? 

Does the catalog change with cloud service offerings? 

How does the service catalog interact with the service agreement? 

 

MSP Zone Special Guest: Rob Scott