MSP Tool Decentralization

It was almost an inevitability that MSPs would begin to rethink their procurement of managed services enabling tools in the wake of the Kaseya ransomware attack. Sure enough, we are starting to hear from MSPs telling us that they are reversing their previous strategy of consolidating tools around big four MSP tool platforms.  

Highlights:  

• Should MSPs decentralize?  
• How will this impact the MSP market?  
• What advice do we have for MSP platform vendors?