Monday Dec 11, 2023

There is No Recession in Managed Services Ep 270

There is no recession in managed services

You may be watching the economic news out there and thinking to yourself, how will this impact my managed services business. It’s a good question to ask.

 

Economic indicators seem to be pointing to some form of recession or slowdown (some call it a soft landing) in the near future. For all we know we might already be in a recession. But, does a recession mean MSPs are going to be hit as well? Not if the past is any indicator.

  • Historical recessions impact on MSPs
  • Gartner IT spending projections looking really good
  • How to prepare for economic downturns
  • Managed services (including security) should be a significant shelter from any storm
  • vCISO, vCIO, CaaS offerings will strengthen any managed services practice

 

Should MSPs be concerned about job loss to AI?

Ever since ChatGPT launched many articles have been written about AI causing massive job loss in the future. While I would agree there are industries in dire need of innovation which typically cause large scale job shifts, managed services is not one of them.

  • Job openings in managed services profession still unfilled
  • AI is not going to solve anything close to all the labor shortages facing MSPs
  • AI still needs to be managed (managed AI?)
  • AI should be evaluated as an extension of your MSP workforce, not a replacement of it

 

Advice for 1 person MSPs

There is nothing more exciting (or scary) than being a one person business owner. Managed services, like many other professions, has its share of one person MSP shops. I recently talked to one such MSP who wanted advice on how to grow beyond just himself.

  • Partners
  • Employees
  • Capital
  • Organic (can be tough and take a while to see results)

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