Why do Break/Fix Companies struggle with effective Cyber Security

Break/fix companies (or companies that provide reactive IT services) must address the security question: both internal security and the security services they provide to customers. Whether it is the struggle to become a proactive managed service provider or just the pace at which security threats and solutions have been evolving, the issue of security is a real element to becoming an MSP and certainly something every break/fix company needs to address.

 

Michael Crean from Solutions Granted enters the MSP Zone to discuss his perspective on what break/fix providers need to address when it comes to security, both internal and as a service.

 

Highlights:

• Why are partners coming to you guys?
• Do break/fix providers understand their security obligations?
• Do break/fix providers treat themselves differently than their customers?
• Don’t give customers an option for cybersecurity

 

MSPZone Guest: Michael Crean, CEO & Founder - Solutions Granted