Episodes

Thursday Mar 04, 2021
Thursday Mar 04, 2021
MSPs are facing increased pressure by some vendors who are requiring minimum recurring revenue levels in order to add new services, such as security. What will this mean for your MSP practice? We will discuss on today’s episode.

Thursday Mar 04, 2021
Thursday Mar 04, 2021
MSPs serving the healthcare sector have played a unique and important role in the last year. Frontline medical staff have helped lead the charge against a global pandemic. What challenges have MSPs serving this sector experienced? How have they overcome those challenges? We talk with an MSP who shares their stories around managing IT for healthcare clients and what it takes to be successful in that vertical market.
MSP Zone Guest: Bryan Fuller, Contigo Technology

Tuesday Mar 02, 2021
Tuesday Mar 02, 2021
MSPs have maturity journeys they take, often starting as highly manual, reactive companies, but moving towards greater efficiency, automation, and profitability. The same is true with compliance. MSPs need to have a charted path towards compliance, regardless of where they are on the path. If you don't know where you are, you're at the beginning. Let's get you started down your compliance journey.

Wednesday Feb 24, 2021
Wednesday Feb 24, 2021
MSP platform company Kaseya, just announced that it has acquired RocketCyber, an MSP that provides Security Operations Center (SOC) services to MSPs.

Monday Feb 22, 2021
Monday Feb 22, 2021
People used to ask (they still do) what is an MSP. Typically, they'd follow up with another question, how do you define managed services? These questions are still relevant today but for slightly different reasons.
This Episode sponsored by Avast

Thursday Feb 18, 2021
Thursday Feb 18, 2021
What obligations do MSPs have when they learn of a data breach within one of their supply chain vendors? Does such a breach automatically mean the MSP needs to issue a notification? Perhaps not. This episode will discuss this topic and provide MSPs with some valuable analysis and helpful insights. MSP Zone Guest: Rob Scott, Scott & Scott, LLP

Monday Feb 15, 2021
Monday Feb 15, 2021
What was the sunburst attack and how can MSPs protect themselves against in the future? That’s what we’ll be discussing in today’s episode.
MSP Zone Guest: Brian Stoner, Stellar Cyber

Thursday Feb 11, 2021
Thursday Feb 11, 2021
It's easy to think of MSPs only as providers of an IT service, but what about IT controls? Should MSPs help their clients in creating and implementing IT controls as part of a managed services relationship? The short answer is yes, probably.

Wednesday Feb 10, 2021
Wednesday Feb 10, 2021
2021 looks like it will be a lot better than 2020, especially when it comes to IT spending. But, if you are an MSP and want to safeguard your practice against future risks, there are some things you should consider as you begin implementing your 2021 business plan.

Friday Feb 05, 2021
Friday Feb 05, 2021
Can you save money by moving to the public cloud? Of course, you can. Well, maybe. The answer really depends. What started as a response to the 2009 global financial crisis should not be generally applied to all scenarios where on-premise infrastructure is placed into the public cloud. There are always exceptions and best practices.
MSP Zone Guest: Christopher Church, Mainstream Technologies